CCTV AMC software where every camera check is on the record.
When a camera fails during an incident, the first question is 'when was it last maintained?' — and if your answer is a shrug, the AMC is over. Tusktrac records every camera check, every visit, and every sign-off, so the maintenance log answers for you.
The problems this solves
No record of preventive maintenance
AMC visits happen, but nothing proves it — until a failed camera during an incident makes the absence of records expensive.
Sites and cameras multiply, tracking doesn't
At 100+ sites with dozens of cameras each, paper checklists cannot tell you which camera was checked when.
Renewals questioned by procurement
Clients ask what the AMC actually delivered — and without visit records, the honest answer is a guess.
Your day today — vs. on Tusktrac
The same working day in a security systems & cctv business, before and after.
Today
On Tusktrac
9:00 AM
A hundred AMC sites, dozens of cameras each. Which are due for preventive maintenance? Whatever the register says — if it was updated.
Each contract's PM visits are auto-scheduled and assigned. Today's list is on every technician's phone.
On site
The technician checks 'the cameras' — some of them, probably. No record says which ones, or what state they were in.
A camera-by-camera checklist: each unit's status recorded with a photo. The site's camera health becomes a document.
Sign-off
A signature in a register the site will lose before you ever need it.
The site manager's OTP closes the visit — timestamped, permanent, attached to the contract.
The incident
A theft — and camera 12 was dead. The client is furious: 'When was it last maintained?' Your silence costs you the contract.
The log shows camera 12 checked working on the 14th, with a photo. The failure is a warranty conversation, not a negligence accusation.
Renewal
Procurement asks what last year's AMC actually delivered. Without records, the honest answer shops your contract to competitors.
Twelve months of verified visits and camera health reports answer procurement before they finish asking.
How Tusktrac works for security systems & cctv
AMC visits auto-scheduled per site
Preventive maintenance visits generated per contract and assigned by technician availability.
Camera-by-camera checklist
Each camera's working status recorded with photos — a complete health record per site.
Site manager OTP confirms
The visit closes with client confirmation, permanently logged.
Dispute-ready history per site
When an incident raises questions, the full maintenance log settles them in minutes.
What changes
Frequently asked questions
Can Tusktrac track maintenance per individual camera?+
Yes. Checklists cover each camera at a site, so every unit builds its own inspection history with photos and status.
What happens when a client disputes a failed camera?+
Pull the site's maintenance log — every visit, check, photo, and sign-off. The record answers whether maintenance was done, in minutes.
How does it handle AMC contracts across many sites?+
Each site's contract generates its own visit schedule, with renewal alerts at 90, 60, and 30 days — however many sites you service.
Does it cover installation projects too?+
Yes. Installation jobs use stage-wise photos and customer OTP sign-off, so project completion is documented the same way as maintenance.
Stop managing your team on WhatsApp.
While you're calling for a status update, your competitor has already quoted the customer and raised the invoice. Running a service business manually is no longer a choice — it's a race you're quietly losing. 30-day free trial, no credit card required.
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